HARDWARE NODE SPECIFICATIONS

We deploy the fastest hardware nodes available to run our servers. The fastest CPUs (Xeon 800FSB 3.0 to 3.6GHz and Opteron 248 and 250 processors), 8Gig of DDR333 or DDR400 ECC Registered RAM, the fastest disk IO utilizing RAID10 disk arrays, the fastest network connectivity with 2xGigabit Ethernet connections per hardware node, and the fastest and most redundant backup solutions to near-line RAID6 protected servers.

For backup we deploy Dual Xeon servers attached to 2TB or greater disk arrays over a private Gigabit Ethernet network. Each hardware node has a private connection to this network as to not impact live customer network traffic. The disk arrays are setup as a RAID6 array with hot-spares. RAID6 allows for 2 simultaneous drive failures, offering the best redundancy option available.

NETWORK

We deploy and maintain only the most reliable in Cisco hardware. This means that whether you're using 1GB/mo or 200Mbps bandwidth, you'll find the transfer speeds to be steady and reliable. We've also combined some of the best Tier 1 bandwidth providers to provide a backbone that is both versatile and encompasses the highest level of reliability.

CONNECTIVITY

Our servers are located in Equinix IBX in Washington DC. Equinix's connectivity to more than 200 networks makes it the leader in the IT industry, connecting clients to providers that serve more than 90% of the world's Internet networks. With some of the largest names in the IT industry being hosted at various Equinix facilities, their reputation as the most popular and the most reliable data centre is evident. Other companies utilising this same network are: IBM, Google, Sony Online, General Electric, Electronic Arts, Primedia/About.com, Hotwire, Yahoo!, Microsoft, Myspace, XMRadio, and YouTube.

BACKUP

We perform nightly backups that are stored for up to a week.

24 HOUR SUPPORT

You have knowledgebase, support ticket, email and telephone access to technical and client support for any questions you may have, with no limits or restrictions.

AVAILABILITY GUARANTEE

We guarantee 99.9% network connection uptime. We are so confident of our availability guarantee, that we'll provide one day's free web hosting for each one hour of network unavailability during the following month.